Resources

Discover expert advice, industry insights, and our customer success stories right here. Our resources are designed to help you stay informed stay informed with the latest news and updates from Pure Cloud.

5G Myth Busters - Your Questions Answered header image

Communications, Product

5G Myth Busters – Your Questions Answered

We live in a fast-developing world where digital technology advances around us all the time. The latest in this technology

18 August 2020

Important Benefits of Fixed to Mobile Convergence header image

Communications, Product

Important Benefits of Fixed to Mobile Convergence

Fixed to Mobile Convergence, commonly known as FMC, is an elite mobile communications offering that allows businesses to optimise their

14 August 2020

5 Benefits Of Using a Hosted Dialler In a Contact Centre header image

Communications, Product

5 Benefits Of Using a Hosted Dialler In a Contact Centre

In today's fast-paced world, managing and operating an efficient outbound contact centre is sometimes a little tricky. And with competition to

31 July 2020

Top Tips to Improving Contact Centre Efficiency header image

Communications, Product

Top Tips to Improving Contact Centre Efficiency

When it comes to your customers, first impressions always count. And this impression can often be made via your contact

31 July 2020

Key Ingredients To Building A Successful BCDR Plan header image

Continuity, Product

Key Ingredients To Building A Successful BCDR Plan

In today's world, it is vital businesses prepare for any disaster that may be on the horizon. Whether it's a

28 July 2020

Top Tips for A Successful Upgrade Transition header image

Communications, Product

Top Tips for A Successful Upgrade Transition

Transitioning technology can come with several concerns to do with security, updates, user interruptions and more if not deployed correctly.

21 July 2020

BCDR VS. Back-Up header image

Continuity, Product

BCDR VS. Back-Up

BCDR (Business Continuity Disaster Recovery) and back-up solutions are essential in ensuring that businesses can survive in the event of

16 July 2020

EasyJet Breach: Everything You Need To Know header image

Product, Security

EasyJet Breach: Everything You Need To Know

On May 19th 2020, EasyJet revealed they had been the target of a sophisticated cyber breach back in January, affecting around

1 June 2020

Key Reasons To Choose A Business Mobile Plan header image

Communications, Product

Key Reasons To Choose A Business Mobile Plan

We have become an increasingly mobile world. And not just at home. Businesses everywhere are utilising mobile phones within the

26 May 2020

Screenshots of mobile phones with text saying "benefits of softphones"

Communications, Product

Softphones & Their Impressive Benefits

In the last few months, businesses have been forced to embrace remote working solutions. Whilst this was alien to some

14 May 2020

Hand using a smartphone with a blue graphic overlay reading ‘VoIP Telephony: True or False?

Communications, Product

VoIP Telephony: True or False Guide

VoIP (Voice over Internet Protocol) is a modern, cloud-based technology that allows you to make phone calls over your internet

12 May 2020