Our Company
We're Pure Cloud Solutions — an IT and communications provider that's been keeping businesses running since 1990. That's long enough to have owned a pager, survived Y2K, and watched "the cloud" go from a vague concept to the thing everyone's business now depends on.
We don't do cookie-cutter solutions with a reassuring smile and a three-year contract you'll regret by month four. We get to know your business — the problems slowing you down today, the plans keeping you up at night — then build IT, connectivity, security, communications, and continuity solutions that fit how you work, not how a vendor brochure thinks you should.
Integrity, accountability, and doing the work properly drive everything we do. So instead of managing five suppliers, juggling conflicting invoices, and firefighting systems held together with optimism and a prayer, you get a partner who thinks ahead, keeps things straightforward, and makes sure your technology supports the business instead of becoming another problem to solve.
Because at the end of the day, IT shouldn't hold you back. It should help you get where you're going.
About Pure Cloud
OUR VISION
To become the most trusted and highest-rated managed IT provider in the UK — not through marketing slogans, but through consistently delivering exceptional service, measurable results, and partnerships that last longer than the average service contract.
OUR MISSION
Technology should unlock what’s possible, not create new obstacles to navigate. We protect what matters, remove what’s in the way, and help businesses achieve things they didn’t think were on the table.
PASSION: We care about the work, and it shows in the results.
ACCOUNTABILITY: If we commit to it, we deliver it. No excuses.
TENACITY: We see things through, whatever it takes.
PRIDE: The small details matter. They’re what separates good from great.
ADAPTABILITY: Standing still means falling behind. We keep moving.
INTEGRITY: We do the right thing, even when nobody is watching.
OUR PROMISE
You get the technology you need, nothing you don’t, and service worth remembering. That’s the standard we hold ourselves to — every day, for every client, regardless of size. It keeps us accountable and makes sure we never drift from the mission, vision, or values that got us here.
OUR MISSION
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Our Journey
We didn’t get here overnight. From selling telephone systems in 1990 to managing complex IT estates in 2026, we’ve grown, adapted, and learned a lot along the way. Here are the milestones that shaped Pure Cloud into what it is today.
IT ALL BEGAN
CS Communication Services Ltd was founded. PABX telephone systems and structured cabling were the name of the game. Mobile phones were the size of bricks, the internet was something academics used, and nobody had heard the phrase “have you tried turning it off and on again?” yet.
SEAL OF APPROVAL
We earned our first big stamp of credibility – gaining BSI certification for installing and maintaining digital telephone systems. To top it off, we became approved maintainers of SDX telephone systems, proving early on that quality was (and still is) our thing.
SMALL BUT MIGHTY
The team tripled in size – all the way to three people! A big step for a small company, and the start of the closeknit culture that still drives us today.
LEVELING UP
We became approved maintainers of SDX INDeX telephone systems – another step up in proving our expertise and showing clients they could count on us to keep them connected.
WIRED FOR SUCCESS
We became accredited installers of Excel data cabling systems – adding another string (or cable!) to our bow and making sure our clients stayed reliably connected.
1998
We added another big name to our portfolio, becoming approved maintainers of Toshiba telephone systems – giving our clients even more choice and reliability.
ROOM TO GROW
With the team now seven strong, we packed up and moved into a bigger office in Sutton Coldfield – more space for more people, more ideas, and maybe even a better kettle!
BIGGER AND BETTER
We made the move to a larger office in Burntwood as our team grew to twelve. More desks, more ideas, and a whole lot more coffee to keep us fueled.
PCS TAKEOFF
Pure Cloud Solutions Ltd was born! With a fresh new name and a bold new direction, we spread our wings into cloudbased technology – helping businesses work smarter, faster, and from anywhere.
FINDING OUR VOICE
We launched Voice Anywhere — our very own hosted platform — into the UK market. To top it off, we became approved partners of Cisco and Meraki (back when they were still separate companies!). A big year for big connections.
BREACHING OUT
We went global! PCS landed our first international client, proving our solutions travel well. That year we also bagged BT WLR accreditation and became officially RIPE and ICO registered – because nothing says “we’ve arrived” like more acronyms than you can shake a router at.
THE BIG MOVE
With our team bursting past 20, we needed more room (and a few extra coffee cups). So we set up shop in our brand new Tamworth HQ. To top it off, we joined forces with EE, O2, and Vodafone – because when it comes to keeping clients connected, we like to cover all the bases
BREAKING NEW GROUND
We rolled out UCA – our very own unified communications platform – and made history as the UK’s first MVNO to launch FMC (Fixed to Mobile Convergence) on EE. Not bad for one year, right? Oh, and we also became a Sophos accredited partner… because why stop at making history when you can add worldclass security to the mix?
COME ON BOARD
We welcomed not one but two new IT companies – Network Innovations and BDP – into the Pure Cloud family. To round things off, we bagged our Cyber Essentials Plus accreditation. Because if you’re going to expand the family, you’ve got to make sure it’s safe and secure.
30 & THRIVING
We hit the big 30! Three decades of keeping businesses connected, secure, and supported — and still just getting warmed up.
(Not bad for a company that started out with a couple of phones and a big idea.)
LOCKED DOWN TIGHT
We secured our BSI ISO 27001 accreditation – the gold standard in information security. Translation? Our clients’ data is safer with us than the last biscuit in the office tin (and that’s saying something).
FROM ESSENTIAL TO EXPERT
We levelled up and became Cyber Essentials Assessor certified – meaning we don’t just meet the standard, we can certify others too. Basically, we went from playing the game to refereeing it (whistles not included).
35 & STILL FULL OF SURPRISES
We celebrated our 35th birthday (no midlife crisis here!) and added some exciting new partnerships to the mix. By teaming up with Wildix and xhoppers, we brought Salesforce integrated telephony and retail specific headset solutions to our clients – proving that even after three and a half decades, we’re still delivering new technology to our clients.
PCS In The Community
At Pure Cloud, we prefer showing up for our community rather than just talking about it. Over the years we’ve taken on challenges, raised money and backed charities that make a real difference — not just the ones that look good in a newsletter.
Whether it’s climbing mountains or supporting families closer to home, we stand behind causes that genuinely change lives.
Our Community Initiatives
Our community initiatives aren’t about slogans — they’re about actually getting involved. We back causes where our time, effort and occasionally sore legs can make a real difference.


Get in touch
What would you like to achieve for your business?
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