Our Company
We’re Pure Cloud – not just another IT provider but a team of technology enthusiasts that makes IT less of a headache and more of a helping hand (no paracetamol needed!). Our job? To keep your business protected, connected, and ready for what’s next, while unlocking new ways for you to do more than you ever thought possible.
We don’t do cookie-cutter fixes. We get to know your world – the pain points you’re tackling today and the big goals you’ve got lined up for tomorrow. Then we tailor solutions that fit, whether that’s IT, connectivity, security, communications, or business continuity.
And here’s the thing: we actually care. Integrity, accountability, and pride drive everything we do. So instead of firefighting with clunky systems and juggling endless suppliers, you’ll have a partner in your corner who thinks outside the box, keeps things simple, and makes sure your tech always has your back.
Because at the end of the day, IT shouldn’t hold you back, it should help you soar.
About Pure Cloud
OUR VISION
Our vision is to set the standard for managed IT services in the UK – earning our place as the most trusted and highest-rated MSP in the industry, known for delivering exceptional service, real results and lasting partnerships.
OUR MISSION
We believe technology should be a catalyst, not a constraint. Our mission is to protect what matters and unlock what’s possible – helping businesses achieve more than they ever thought possible.
PASSION – We’re all in, because we love what we do and it shows!
ACCOUNTABILITY – We own it! If we say it, we do it.
TENACITY – We don’t stop. We follow through whatever it takes.
PRIDE – We care about the small things that make a big difference.
ADAPTABILITY – We keep moving forward. If you stand still, you get left behind.
INTEGRITY – We do the right thing even when nobody is watching.
OUR PROMISE
We promise you technology you need, nothing you don’t need, and service you’ll remember. That’s the standard we set ourselves every day for every customer, whatever your size. It keeps us accountable to you and to ourselves, so we’re always on course and never deviating from our mission, vision or values.
OUR MISSION
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Our Journey
We didn’t get here overnight – though some days it feels like we blinked and suddenly had a lot more clients, employees and half empty coffee mugs than when we first started back in 1990. From our early days figuring things out to the techsavvy crew we are today, we’ve had plenty of wins (and probably too many late nights). Here’s a look at the milestones that made Pure Cloud what it is now.
IT ALL BEGAN
CS Communication Services Ltd was born, kicking things off by selling PABX telephone systems and structured cabling. It was the first step in a journey that would soon grow far beyond phones and cables.
SEAL OF APPROVAL
We earned our first big stamp of credibility – gaining BSI certification for installing and maintaining digital telephone systems. To top it off, we became approved maintainers of SDX telephone systems, proving early on that quality was (and still is) our thing.
SMALL BUT MIGHTY
The team tripled in size – all the way to three people! A big step for a small company, and the start of the closeknit culture that still drives us today.
LEVELING UP
We became approved maintainers of SDX INDeX telephone systems – another step up in proving our expertise and showing clients they could count on us to keep them connected.
WIRED FOR SUCCESS
We became accredited installers of Excel data cabling systems – adding another string (or cable!) to our bow and making sure our clients stayed reliably connected.
1998
We added another big name to our portfolio, becoming approved maintainers of Toshiba telephone systems – giving our clients even more choice and reliability.
ROOM TO GROW
With the team now seven strong, we packed up and moved into a bigger office in Sutton Coldfield – more space for more people, more ideas, and maybe even a better kettle!
BIGGER AND BETTER
We made the move to a larger office in Burntwood as our team grew to twelve. More desks, more ideas, and a whole lot more coffee to keep us fueled.
PCS TAKEOFF
Pure Cloud Solutions Ltd was born! With a fresh new name and a bold new direction, we spread our wings into cloudbased technology – helping businesses work smarter, faster, and from anywhere.
FINDING OUR VOICE
We launched Voice Anywhere — our very own hosted platform — into the UK market. To top it off, we became approved partners of Cisco and Meraki (back when they were still separate companies!). A big year for big connections.
BREACHING OUT
We went global! PCS landed our first international client, proving our solutions travel well. That year we also bagged BT WLR accreditation and became officially RIPE and ICO registered – because nothing says “we’ve arrived” like more acronyms than you can shake a router at.
THE BIG MOVE
With our team bursting past 20, we needed more room (and a few extra coffee cups). So we set up shop in our brand new Tamworth HQ. To top it off, we joined forces with EE, O2, and Vodafone – because when it comes to keeping clients connected, we like to cover all the bases
BREAKING NEW GROUND
We rolled out UCA – our very own unified communications platform – and made history as the UK’s first MVNO to launch FMC (Fixed to Mobile Convergence) on EE. Not bad for one year, right? Oh, and we also became a Sophos accredited partner… because why stop at making history when you can add worldclass security to the mix?
COME ON BOARD
We welcomed not one but two new IT companies – Network Innovations and BDP – into the Pure Cloud family. To round things off, we bagged our Cyber Essentials Plus accreditation. Because if you’re going to expand the family, you’ve got to make sure it’s safe and secure.
30 & THRIVING
We hit the big 30! Three decades of keeping businesses connected, secure, and supported — and still just getting warmed up.
(Not bad for a company that started out with a couple of phones and a big idea.)
LOCKED DOWN TIGHT
We secured our BSI ISO 27001 accreditation – the gold standard in information security. Translation? Our clients’ data is safer with us than the last biscuit in the office tin (and that’s saying something).
FROM ESSENTIAL TO EXPERT
We levelled up and became Cyber Essentials Assessor certified – meaning we don’t just meet the standard, we can certify others too. Basically, we went from playing the game to refereeing it (whistles not included).
35 & STILL FULL OF SURPRISES
We celebrated our 35th birthday (no midlife crisis here!) and added some exciting new partnerships to the mix. By teaming up with Wildix and xhoppers, we brought Salesforce integrated telephony and retail specific headset solutions to our clients – proving that even after three and a half decades, we’re still delivering new technology to our clients.
PCS In The Community
At Pure Cloud, we prefer showing up for our community rather than just talking about it. Over the years we’ve taken on challenges, raised money and backed charities that make a real difference — not just the ones that look good in a newsletter.
Whether it’s climbing mountains or supporting families closer to home, we stand behind causes that genuinely change lives.
Our Community Initiatives
Our community initiatives aren’t about slogans — they’re about actually getting involved. We back causes where our time, effort and occasionally sore legs can make a real difference.


Get in touch
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