Our Company

We’re Pure Cloud – not just another IT provider but a team of technology enthusiasts that makes IT less of a headache and more of a helping hand (no paracetamol needed!). Our job? To keep your business protected, connected, and ready for what’s next, while unlocking new ways for you to do more than you ever thought possible.

We don’t do cookie-cutter fixes. We get to know your world – the pain points you’re tackling today and the big goals you’ve got lined up for tomorrow. Then we tailor solutions that fit, whether that’s IT, connectivity, security, communications, or business continuity.

And here’s the thing: we actually care. Integrity, accountability, and pride drive everything we do. So instead of firefighting with clunky systems and juggling endless suppliers, you’ll have a partner in your corner who thinks outside the box, keeps things simple, and makes sure your tech always has your back.

Because at the end of the day, IT shouldn’t hold you back, it should help you soar. 

About Pure Cloud

OUR VISION

Our vision is to set the standard for managed IT services in the UK – earning our place as the most trusted and highest-rated MSP in the industry, known for delivering exceptional service, real results and lasting partnerships.

 

OUR MISSION

We believe technology should be a catalyst, not a constraint. Our mission is to protect what matters and unlock what’s possible – helping businesses achieve more than they ever thought possible.

PASSION – We’re all in, because we love what we do and it shows!

ACCOUNTABILITY – We own it! If we say it, we do it.

TENACITY – We don’t stop. We follow through whatever it takes.

PRIDE – We care about the small things that make a big difference.

ADAPTABILITY – We keep moving forward. If you stand still, you get left behind.

INTEGRITY – We do the right thing even when nobody is watching.

OUR PROMISE

We promise you technology you need, nothing you don’t need, and service you’ll remember. That’s the standard we set ourselves every day for every customer, whatever your size. It keeps us accountable to you and to ourselves, so we’re always on course and never deviating from our mission, vision or values. 

OUR MISSION

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Our Journey

We didn’t get here overnight – though some days it feels like we blinked and suddenly had a lot more clients, employees and half empty coffee mugs than when we first started back in 1990. From our early days figuring things out to the techsavvy crew we are today, we’ve had plenty of wins (and probably too many late nights). Here’s a look at the milestones that made Pure Cloud what it is now. 

IT ALL BEGAN

CS Communication Services Ltd was born, kicking things off by selling PABX telephone systems and structured cabling. It was the first step in a journey that would soon grow far beyond phones and cables.

SEAL OF APPROVAL

We earned our first big stamp of credibility – gaining BSI certification for installing and maintaining digital telephone systems. To top it off, we became approved maintainers of SDX telephone systems, proving early on that quality was (and still is) our thing.

SMALL BUT MIGHTY

The team tripled in size – all the way to three people! A big step for a small company, and the start of the closeknit culture that still drives us today.

LEVELING UP

We became approved maintainers of SDX INDeX telephone systems – another step up in proving our expertise and showing clients they could count on us to keep them connected.

WIRED FOR SUCCESS

We became accredited installers of Excel data cabling systems – adding another string (or cable!) to our bow and making sure our clients stayed reliably connected.

1998

We added another big name to our portfolio, becoming approved maintainers of Toshiba telephone systems – giving our clients even more choice and reliability.

ROOM TO GROW

With the team now seven strong, we packed up and moved into a bigger office in Sutton Coldfield – more space for more people, more ideas, and maybe even a better kettle!

BIGGER AND BETTER

We made the move to a larger office in Burntwood as our team grew to twelve. More desks, more ideas, and a whole lot more coffee to keep us fueled.

PCS TAKEOFF

Pure Cloud Solutions Ltd was born! With a fresh new name and a bold new direction, we spread our wings into cloudbased technology – helping businesses work smarter, faster, and from anywhere.

FINDING OUR VOICE

We launched Voice Anywhere — our very own hosted platform — into the UK market. To top it off, we became approved partners of Cisco and Meraki (back when they were still separate companies!). A big year for big connections.

BREACHING OUT

We went global! PCS landed our first international client, proving our solutions travel well. That year we also bagged BT WLR accreditation and became officially RIPE and ICO registered because nothing says “we’ve arrived” like more acronyms than you can shake a router at. 

THE BIG MOVE

With our team bursting past 20, we needed more room (and a few extra coffee cups). So we set up shop in our brand new Tamworth HQ. To top it off, we joined forces with EE, O2, and Vodafone – because when it comes to keeping clients connected, we like to cover all the bases

BREAKING NEW GROUND

We rolled out UCA – our very own unified communications platform – and made history as the UK’s first MVNO to launch FMC (Fixed to Mobile Convergence) on EE. Not bad for one year, right? Oh, and we also became a Sophos accredited partner… because why stop at making history when you can add worldclass security to the mix?

COME ON BOARD

We welcomed not one but two new IT companies – Network Innovations and BDP – into the Pure Cloud family. To round things off, we bagged our Cyber Essentials Plus accreditation. Because if you’re going to expand the family, you’ve got to make sure it’s safe and secure.

30 & THRIVING 

We hit the big 30! Three decades of keeping businesses connected, secure, and supported — and still just getting warmed up.
(Not bad for a company that started out with a couple of
phones and a big idea.)

LOCKED DOWN TIGHT

We secured our BSI ISO 27001 accreditation – the gold standard in information security. Translation? Our clients’ data is safer with us than the last biscuit in the office tin (and that’s saying something).

FROM ESSENTIAL TO EXPERT

 We levelled up and became Cyber Essentials Assessor certified – meaning we don’t just meet the standard, we can certify others too. Basically, we went from playing the game to refereeing it (whistles not included).

35 & STILL FULL OF SURPRISES 

We celebrated our 35th birthday (no midlife crisis here!) and added some exciting new partnerships to the mix. By teaming up with Wildix and xhoppers, we brought Salesforce integrated telephony and retail specific headset solutions to our clients – proving that even after three and a half decades, we’re still delivering new technology to our clients.

PCS In The Community

At Pure Cloud, we prefer showing up for our community rather than just talking about it. Over the years we’ve taken on challenges, raised money and backed charities that make a real difference — not just the ones that look good in a newsletter.

Whether it’s climbing mountains or supporting families closer to home, we stand behind causes that genuinely change lives.

Our Community Initiatives

Our community initiatives aren’t about slogans — they’re about actually getting involved. We back causes where our time, effort and occasionally sore legs can make a real difference.

Two players playing football for The Big Goal project

The Big Goal

Using football to tackle youth homelessness and empower young people across the UK.

We proudly support The Big Goal, an initiative led by the Street Soccer Foundation that uses football to drive personal development and social change. The programme helps vulnerable young people access the Street Soccer Academy, a free 12-week course combining football coaching with mindset training, employability workshops, and pastoral support.

By sponsoring Academy places and taking part in the UK’s largest corporate 5-a-side tournament, we help young people gain confidence, skills, and opportunities to move into education, training, or work. Our support gives them the tools and encouragement to build brighter futures while uniting businesses around a shared mission for lasting impact.

Photo of Claire Keelagher

Claire's Battle

Support to Claire’s Battle through a dedicated fundraising event to raise awareness of Krukenberg Tumours.

We contributed to Claire’s Battle, created in memory of Claire Keelagher, by taking part in a special fundraising effort to help raise awareness of Krukenberg Tumours and support those affected by this rare and aggressive cancer. Claire sadly passed away in 2024, just six months after her diagnosis, inspiring a mission to help others recognise symptoms sooner and encourage faster medical action.

Our involvement in events such as the Three Peaks Challenge helped honour Claire’s legacy and turn her courage into meaningful action for greater research, awareness, and understanding.

Photo of the little Sofia

Little Sofia

Funds for essential therapies and medical support so children like Sofia can live more independently and reach their full potential.

We were proud to support Little Sofia, a cause helping children with complex medical and developmental needs access the specialist care and therapies they deserve. Sofia’s journey represents the resilience of so many children who rely on consistent, high-quality support to improve mobility, communication, and quality of life.

Helping fund physiotherapy, orthotics, and specialist treatments means Sofia and others like her can continue progressing and building independence. Contributions like these help ease the burden on families and make sure that no child goes without the vital support they need.

LGGF & LGGF Pink Ball

Support to the LGGF and the Pink Ball event, bringing people together and raising funds for individuals and projects that make a difference locally.

We proudly backed the LGGF & LGGF Pink Ball, a long-standing community event that unites people through charity, friendship, and fun. The annual gatherings raise money for individuals and small projects in need of extra help; it’s a great event that creates a strong sense of togetherness and purpose.

Pure Cloud sponsored, attended, and helped promote the event. Every ticket sold and every donation made helped fund life-changing initiatives and gave local people a chance to embrace community spirit.

Group photo holding football t-shirt supporting the Anne Marie Purslow initiative

Anne Marie Purslow

Assisted the Anne Marie Purslow initiative by funding medical and emotional support for families facing serious health challenges.

We proudly contributed to the Anne Marie Purslow initiative, which raised awareness and financial support for individuals facing serious medical conditions and the difficult realities that come with them. Anne Marie’s story shines a light on the strength of families coping with illness and the importance of community in times of hardship.

Our support helped reduce the financial strain that medical treatments often bring, giving families more stability and peace of mind. Compassion and community action can make a meaningful impact when it’s needed most, and we loved being a part of this initiative.

Helping Harrison

We supported Helping Harrison to provide therapies, equipment, and care that help him live with greater comfort and independence.

Helping Harrison is a campaign dedicated to improving the life of a young boy living with severe cerebral palsy following a birth injury. This initiative helped raise funds for vital therapies, home adaptations, and equipment that help him live a fuller, more independent life.

Our involvement helped Harrison and his family access the long-term care, rehabilitation, and resources needed to give him the best possible quality of life.

Playground at Tamworth Nursery

Tamworth Nursery

Funded improvements to Tamworth Nursery to boost early education and create inspiring spaces for local children.

We supported Tamworth Nursery, a local early years setting that plays a crucial role in giving young children the strongest possible start in life. Our involvement helped improve classroom resources, facilities, and outdoor spaces so children could learn and play in a stimulating, safe environment.

By investing in early education, we helped local families get access to nurturing, high-quality childcare that sets the foundation for lifelong learning. It was a great way to give back to the next generation within our own community.

Sharon Fox Cancer Centre

Helped sustain the Sharon Fox Cancer Centre, a space for local people to receive practical, emotional, and compassionate support.

We proudly supported the Sharon Fox Cancer Centre in Tamworth, a lifeline for people affected by cancer across the region. The centre offers complementary therapies, dietary guidance, wig fitting, and day-to-day help such as cleaning and gardening (all designed to ease the strain on patients and their families).

Our contributions helped sustain and expand the centre’s vital services, providing comfort, care, and dignity for those navigating some of life’s hardest moments

People climibing the Matterhorn charity

Matterhorn charity challenge

Looking ahead

In one of our most ambitious initiatives yet, the Pure Cloud team took on the challenge of climbing the Matterhorn (one of Europe’s most demanding peaks!) to raise funds for people and families in need. After months of preparation and training, our team faced extreme conditions, endurance tests, and physical limits in the name of charity.

The climb was an amazing achievement, pushing us beyond comfort zones, strengthening our teamwork, and helpin us raise thousands of pounds for vulnerable individuals and causes close to our hearts. When we work together and support each other, there’s no mountain we can’t climb!

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